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Privacy Policy

Introduction

At Associated Stocktaking Services (referred to as “we”, “us”, or “our”), we are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), as amended by the Privacy and Other Legislation Amendment Act 2024. This Privacy Policy explains how we collect, use, disclose, and secure your personal information. We provide professional stocktaking, inventory auditing, and asset management services across Perth, Western Australia, and Australia since 1987.

This policy applies to all personal information we handle, including data collected through our website (www.associatedstocktaking.com.au), email communications, phone inquiries, and during the provision of our services. Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable, including technical identifiers such as IP addresses, device IDs, or cookie data as defined under the updated Privacy Act.

We review and update this policy regularly to reflect changes in our practices or legal requirements. The last update was on February 19, 2026. If we make significant changes, we will notify you via email or a notice on our website.

Information We Collect

We collect personal information that is necessary for providing our stocktaking services, responding to inquiries, and improving our website. The types of personal information we may collect include:

  • Contact details: Name, email address, phone number, and business address when you contact us via our website form, email (e.g., [email protected]), or phone (1300 559 004).
  • Business-related information: Details about your business, such as inventory data or asset registers, provided during service engagements. This may include employee or client details if relevant to stock audits.
  • Technical data: Automatically collected information like IP addresses, browser type, device identifiers, pages visited, and referral sources through website analytics tools (e.g., Google Analytics). We use cookies for functionality and performance; you can manage cookie preferences via your browser settings.
  • Sensitive information: We do not routinely collect sensitive information (e.g., health data). If required for a specific service (e.g., in mining audits), we will obtain your explicit consent.

We only collect information directly from you unless it is impractical, such as when provided by a business representative on your behalf.

How We Collect and Hold Information

  • Collection methods: Directly from you via website forms, emails, phone calls, or in-person during stocktakes. Indirectly through website technologies like cookies and analytics.
  • Storage and security: We store personal information securely on Australian-based servers or cloud services compliant with Australian standards. We implement technical and organisational measures, including encryption, access controls, firewalls, and regular security audits, to protect against unauthorised access, loss, or misuse. Data is retained only as long as necessary for the purposes outlined or as required by law (e.g., ATO compliance for financial records).

In line with 2026 Privacy Act requirements, we take reasonable steps to destroy or de-identify information no longer needed, considering technical feasibility and organisational risks.

Purposes for Collecting, Using, and Disclosing Information

We collect and use personal information primarily to:

  • Provide and improve our stocktaking services, including inventory audits, valuations, and asset management.
  • Respond to inquiries, provide quotes, and manage client relationships.
  • Comply with legal obligations, such as ATO-compliant reporting for EOFY stocktakes.
  • Analyse website usage to enhance user experience (anonymised where possible).
  • Send marketing communications about our services, with your consent (you can opt out anytime).

We may disclose information to:

  • Third-party service providers (e.g., IT support, barcode scanning software providers) bound by confidentiality.
  • Regulatory bodies like the ATO if required by law.
  • In business transactions, such as mergers, with privacy protections.

We do not disclose personal information overseas unless necessary (e.g., for cloud storage), and only to providers meeting Australian Privacy Act standards. Currently, all data is held in Australia.

We do not use personal information for automated decision-making that significantly affects your rights or interests.

Consent and Your Choices

Your consent to our handling of your personal information must be voluntary, informed, current, specific, and unambiguous. We obtain consent explicitly (e.g., via checkboxes on forms) and avoid pre-ticked boxes or dark patterns. You can withdraw consent at any time by contacting us, though this may affect our ability to provide services.

For marketing, we seek opt-in consent and provide easy unsubscribe options.

Access, Correction, and Complaints

You have the right to:

  • Access your personal information we hold (free of charge, unless unreasonable).
  • Request corrections if inaccurate.
  • Object to processing in certain circumstances.
  • Request deletion or de-identification where appropriate.

To exercise these rights, contact our Privacy Officer at [email protected] or 1300 559 004. We will respond within 30 days.

If you have a complaint about our privacy practices, please contact us first. If unresolved, you can complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Children’s Privacy

We do not knowingly collect personal information from children under 16. Our services are B2B and not directed at children. In compliance with the Children’s Online Privacy Code effective December 2026, if we become aware of such data, we will delete it promptly.

Data Breaches

In the event of a data breach likely to cause serious harm, we will notify affected individuals and the OAIC as required under the Notifiable Data Breaches scheme.

Links to Other Sites

Our website may link to third-party sites (e.g., terms and conditions). We are not responsible for their privacy practices; review their policies separately.

Contact Us

For questions about this Privacy Policy, contact:

Associated Stocktaking Services Perth, Western Australia Email: [email protected] Phone: 1300 559 004

This policy ensures compliance with Australian law while prioritising transparency and security for our clients in the stocktaking and inventory management sector.